Sr. Technical Business Analyst

As a Senior Technical Business Analyst at Finance of America, demonstrated deep expertise in developing and deploying technical
solutions tailored to the needs of the finance sector. Key contributions include designing and implementing SharePoint for enhanced
team collaboration, creating UML diagrams and wireframes for finance-specific applications, and developing interactive Power BI
dashboards for advanced financial analytics. Showcased strategic problem-solving skills and proficiency in SQL for robust database
management, translating complex financial business needs into technical specifications, and facilitating ERP solutions through
comprehensive analysis and user acceptance testing.

As a CBAP-certified Senior Business Analyst at Cadence Bank, I excelled in applying Agile/Scrum methodologies and comprehensive
business analysis practices to enhance banking operations. My expertise spans creating traceability matrices, monitoring Scrum
metrics, and generating insightful reports. Proficient in database design, wireframing, version control, and ERP module customization, I
have a strong track record in defect tracking, risk management, and resolving complex IT issues within the banking sector.

As a Senior Business Analyst at Johnson & Johnson, my role was crucial in bridging the gap between IT solutions and healthcare
services to enhance system efficiencies and patient outcomes. During my time, I collaborated closely with IT professionals, healthcare
staff, and stakeholders to develop and optimize technological solutions that supported clinical processes and improved healthcare
delivery.

Experienced Business Analyst adept at facilitating meetings to capture loan lifecycle requirements, utilizing Agile methodologies and
UML diagrams for system visualization. Proficient in generating insightful reports, executing comprehensive test suites, and
implementing database solutions for diverse business needs. Effective communicator bridging technical and non-technical
stakeholders, providing training and support for ERP systems, and conducting JAD sessions for issue resolution.

As a Business Analyst at a leading software development company in Hayward, California, from June 2017 to May 2018, I leveraged
Agile/Scrum methodologies to enhance software development processes. My role involved conducting comprehensive stakeholder
engagements to document functional requirements, managing payment gateway systems, and employing advanced data visualization
tools like Tableau and Power Pivot. I ensured that all software development practices complied with crucial industry standards such as
PCI DSS and GDPR, facilitating effective communication between stakeholders and development teams to align business goals with
technical solutions.