Sales Operations Manager / Full - Cycle Sales Executive
About Me
7+ years of business development and sales experience in the tech and B2B industries. Generated over
$5M in revenue in 3 years, increased sales by 25% in 2 years and increased customer satisfaction by 40%
in 6 months. Proven ability to develop successful strategies and create innovative solutions to drive
business growth.
Skills
SalesforceData AnalysisCRMSaaSSalesProcess ImprovementAutomationGoogle SheetsDetail OrientedZendeskZoomAsanaSales OperationsB2BInside SalesEnglish LanguageCustomer ResearchCRM ManagementMagentoData AutomationActive Listening
Education
International Relations
Experience
Skills: Process Improvement · Prospecting · Attention to Detail · Inside Sales · CRM · Business
Development · SaaS · B2B · Prospect Management · Customer Support · Salesforce.com
• + Inbound Sales through form submissions, chats and calls (for 2+ yr) + Gathering intelligence on
leads to identify keywords/functions to shorten the outbound cycle for outreach
• + Developing title/industry dedicated sequences to better resonate with the recipient audience (for 1+
yr) + Precision - prospecting based on existing client and prospect database
• + Active maintenance and administration of Salesforce and researching more efficient ways how
data is gathered and organised (reorganised in 3 months)
• + Analysis of the sales performance to pinpoint areas doing well and areas that could be improved
(base structure est. in 2 months)
Prospecting for new contacts & accounts Outbound sales development through email, call, video and
social
• Exceeded quota for booked meetings by 20% in 3 months which included high ticket prospects such
as Orange Espana
Maintenance of Salesforce up-to-date by logging the missing details and activities Skills: Process
Improvement · Prospecting · Attention to Detail · CRM · Business Development
• Cold outreach and follow-up with prospects (LinkedIn and e-mail) Creative prospecting for potential
clients Lead generation strategy founded in 2 months
Skills: Process Improvement · Data Entry · Attention to Detail · Sales and Marketing
• ▪ Conversion optimization and affiliate marketing-related tasks ▪ Content production (in-house and
outsourced), SEO and link-building-related tasks
Information and guidance service for inbound clients seeking help + Coordination of the operations
necessary for the removal such as packing, storage, transportation
• Preparation of the required official, Customs and cargo documentation related to pets' international
travel and follow-up of the process until the reunion with its family