Aleisha Jones
Aleisha Jones

Customer Service Representative

Actively looking · Member since 4 Jan 2025
Message
Location
Jamaica
Desired salary
Unspecified
Work preference
Full Time
Experience level
Not set

About

Professional summary

I have over two years of experience in customer service, during which I have consistently prioritized customer satisfaction and effective team collaboration. I am a goal-oriented and self-driven professional, skilled in using various CRM tools to enhance customer interactions and streamline workflows. I am also adaptable and flexible, willing to work shifts, including weekends, to meet the needs of the team and customers

Skills

9 capabilities

Experience

Career history

Sales Representative Country Fresh Farm

• Built and maintained strong relationships with clients, ensuring consistent sales growth.
• Promoted and educated customers on the benefits of products, leading to increased customer loyalty

Associate Account Management Sutherlang Global Services

• Managed customer accounts and provided exceptional support to resolve inquiries and issues.
• Achieved and exceeded performance targets through strong communication and problem-solving skills.
• Collaborated with team members to optimize customer service strategies.
• Resolved billing inquires and made sales proposals

Lifeguard American Pool

• Ensured the safety of patrons by maintaining vigilance and enforcing safety protocols.
• Provided excellent customer service, contributing to a positive environment for guests.

Education

Learning history

Manchester High School

High School Dilpoma

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