Marcelo Plaza
Marcelo Plaza

Customer Service Representative

Actively looking · Member since 13 Jan 2025
Message
Location
Peru
Desired salary
from 20 USD/hourly
Work preference
Full Time, Contract, Part Time
Experience level
Not set

About

Professional summary

Bilingual marketing professional with a focus on projects that advance sports, music, and
sustainability. Demonstrates strong analytical skills and a holistic vision, complemented by a
keen interest in research and innovation. Proven track record in managing patient
information and laboratory samples while ensuring compliance in various clinical trials. Highly
organized and dedicated, equipped with excellent communication and planning abilities.

Skills

2 capabilities

Experience

Career history

Customer Service representative Concentrix

Answered inbound calls, chats and emails to facilitate customer service.
Assisted customers with returns, cancellations, queries, exchange rates, and
technical support.
Informed customers about billing procedures, processed payments, and provided
payment option setup assistance.

Market Study Molident Odontología Integral S.A.C.

Coordinated extensive research on halitosis across various academic and medical
institutions in Peru.
Structured, evaluated, and interpreted research data.
Guaranteed all stages of clinical trials complied with Good Clinical Practices
principles.

Event Assistant Marketing & Creatividad

Coordinated C-level executive attendance at Red Hat corporate events.
Supervised event execution, including branding placement.
Organized materials, cleaned facilities and set up equipment to prepare for events.

Education

Learning history

Universidad San Ignacio de Loyola

Marketing

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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