Lead Product Designer RenoFi
- Owning end-to-end design process for complex enterprise-level B2B, B2C, B2B2C, and internal tools, from user research and ideation to execution.
- Collaborating with stakeholders to define product vision, strategic direction, product phases, and seamless end-to-end user experiences.
- Redesigned the funnel experience by analyzing user sessions to reduce drop-offs, which boosted the conversion rate from 1.22% to 4.46%.
- Created lead qualification workflows, streamlining the lead-to-sales process, reducing call times, and improving conversion rates.
- Introduced rapid experimentations in cross-functional teams, fostering hypothesis testing and the development of innovative features.
- Managing remote, multicultural teams of 3-6 members across North & South America, Europe, and Asia, ensuring high performance and alignment.
- Established a scalable design framework by creating a tokenized design system, enhancing development speed and consistency across products.