Manager and Waiter Restaurant Portic, Malinska - Croatia
Delivered exceptional customer service in a high-volume setting, trained and supervised colleagues, and optimized workflows to enhance customer satisfaction.
- Location
- North Macedonia
- Desired salary
- from 12 USD/hourly
- Work preference
- Full Time
- Experience level
- Not set
About
Professional summaryI’m a dedicated and motivated Customer Support Specialist with a passion for helping customers and solving problems. Fluent in English, French, Macedonian, and Croatian/Serbian, I bring strong communication skills and a positive attitude to every interaction, ensuring a great experience for customers.
Skills
17 capabilitiesExperience
Career historyQualified Crew Member McDonald’s, Paris - France
Managed high-pressure tasks while maintaining excellent customer service, resolved customer complaints, and supported employee training to improve team performance.
Education
Learning historyHubSpot Academy
HubSpot Email Marketing Software Certificate
Completed comprehensive training in email marketing strategies, campaign automation, and CRM integration.
LinkedIn Learning
Customer Support Specialist Certificate
Focused on customer service fundamentals, problem-solving, and effective communication in customer-facing roles.
SOU "Kole Nehtenin" - Shtip, Macedonia
Electrotechnician in Computer Science and Automation
Gained foundational knowledge in computer science and automation systems.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
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