Sub-VA Scheduler Elite Medical Staffing
contract
- Location
- United States
- Desired salary
- Unspecified
- Work preference
- Full Time, Part Time, Temporary
- Experience level
- Not set
About
Professional summaryI am a highly motivated individual with exceptional customer service abilities and experience.
*Organized
*Team Collaboration
*Proactive- taking initiatives
*CRM, Ring Central, Connect, emails, text, Zoom
*Problem Solving
Skills
11 capabilitiesExperience
Career historyWeekend VA | Scheduler Home Care
Contract
Reservations Agent Provincial Airlines
* First line of contact for client | customers inquiries, bookings | reservations, complaints.
*Proactively identify issues before they escalate by monitoring flight status leading to overall smoother client experience.
*Maintained high levels of accuracy in data entry.
*Handled sensitive client information responsibly, protecting privacy and adhering to company confidentiality guidelines at all times.
Front Desk Agent Best Western Hotel, St. John's
*First line of contact for clients' inquiries, reservations, payments, bookings, complaints and anything clients may need while staying at the hotel.
* Increased hotel revenue by effectively upselling room
upgrades, amenities, and additional services.
* Improved front desk efficiency by maintaining
organized records of guest reservations, payments, and special request.
Front Desk Agent Fairmont Hotel- St. John's
*Maintained strong relationships with guests,
addressing concerns promptly and effectively to ensure
repeat business.
*Ensured smooth communication between
departments by relaying important information about
guest preferences or special requests in a timely
manner.
* Balanced daily cash drawer accurately, minimizing
discrepancies and ensuring proper accounting
procedures were followed.
Education
Learning historyCollege of the North Atlantic
Tourism Studies in Hospitality
Diploma
United Doctors Medical Center and Colleges
Bachelor of Science in Nursing-
3rd year level- undergraduate
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