I’m Gaspar. Born in Poland, raised in Ireland. I’m fluent in both English and Polish. I've worked in customer & tech support and as a community manager for companies such as Epic Games (Fortnite), Discovery (TVN), Hitcap Esports, and FootballTeamGame.
I have experience as a team leader, community and support manager, translator, graphic designer, and moderator. I'm trained in all kinds of support, social media/community management and graphic design (self-taught). I've also worked with the biggest polish streamers and other types of influencers and celebrities.
I know my way around various software (anything from creating graphics and setting up a professional Discord server to managing the front-end of a website) and I’m a quick learner when I need to use something new. I’ve also been a gamer for whole my life, starting on an old Pegasus console and ending up on a custom built PC.
You can count on me to have common sense, be reliable, adaptable, and down-to-earth.
Led a team spanning three departments, driving company/community growth through strategic initiatives. Coordinated and supervised support, moderation, and copywriting teams, while also updating and managing the game's Discord server.
Addressed Fortnite and Epic Games Store issues, managed frauds, compromised accounts, and ToS violations. Handled security breaches and VIP accounts, as well as tested new game features and implementations.
Executed strategies and created social media content on multiple Facebook profiles, supervised a team of specialists for TV show pages. Managed Google Play and App Store reviews.
Bachelor's Degree, Logistics and Administration in the Meida
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
Carla Fabre Customer Success Manager 
Bienna Jet Culili Customer Happiness Team Member 
Peace Ikeagwu Customer Service Representative 
Miko Mandalones Customer and Client Experience Professional 
keamohetse mahlosi Customer Service and Support Professional 
Nicolás Rodríguez Quality Assurance & Operations Supervisor 
Biniam Mekonnen Content Moderator | Graphic Designer | Digital Marketer 
Mark Andrew Aday Customer Success | Customer Service | Operations | Technical Support | Sales | Team Leadership 