Customer service back office
About Me
I am a professional with over 15 years of international experience in administrative roles, as well as in the management of a fitness and dance school that I founded in China.
I am a native Russian speaker and I am fluent in both Italian and English, which allows me to communicate effectively in multicultural environments and interact with a diverse clientele. In particular, I have gained solid experience working in a multinational company, where I was responsible for administrative tasks, order management, and customer relations.
I am confident that my experience and skills could be a valuable asset to your company. I am available for an interview at your convenience to further discuss how I can contribute to your team.
Skills
Customer ServiceCRMMicrosoft OfficeMicrosoft ExcelCustomer SupportGoogle SheetsMicrosoft WordData EntryGoogle SuiteCanvaERPZoomGoogle AdsMicrosoft PowerPointB2BGoogle DocsGoogleEmailB2CCustomer CareGoogle AppsHelp DeskVirtual Assistance
Experience
At a leading Taiwanese mulnaonal company in the producon
and sale of linear actuators for the industry, administrave
assistance to regional sales representaves. Registraon and
follow-up of orders. Communicaon between customers and
various internal departments. Follow-up of payments and
reminders for unpaid invoices. Business relaons with customers.
Commercial Back Office
For one of the oldest Italian tanneries, entry of commercial
orders into the company management system. Contact with
Italian and foreign customers. Filing of records and documents.
Education
Diploma in Poli cal Science
Portfolio not available.