IT Equipment Coordinator Amazon
• Provided technical support to 1,000+ users and managed high-volume IT
inventory in a Fulfillment Center, optimizing procurement and storage while
troubleshooting and provisioning Windows/Linux desktops, HP thin clients,
Honeywell scanners, Kindle tablets, Motorola radios, Zebra handhelds, and
HP/Zebra printers—boosting team workflow by 33%.
• Optimized asset ordering, audits, and inventory management by 41% using
MS Office, ServiceNow, and T.Corp SIM, streamlining documentation and
reporting.
• Administered RMA processes and supported IT projects, increasing IT team
productivity by 30% while reporting directly to the IT manager.
• Utilized Cisco AnyConnect VPN, Slack Enterprise, PowerPoint, and Google
Docs for secure communication and collaboration.