I am a results-driven business development and customer service professional with more than 25 years of experience across telecom, IT, insurance, and financial services.
I have built a career around growing revenue, developing new business opportunities, and managing the full sales cycle from prospecting to client implementation. I am comfortable working with strategic accounts, consultative selling, and relationship-based sales.
I have consistently exceeded targets throughout my career, including driving revenue growth in competitive markets and supporting long-term customer retention through strong service and account management.
I also bring experience in remote technical support and service improvement planning, which has helped me bridge the gap between sales, operations, and customer success.
I work confidently with CRM-driven selling and Salesforce, and I use structured follow-up, cold calling, and business reviews to maintain momentum and close opportunities.
I am multilingual in English, French, and Spanish, and I am open to roles where I can contribute in international, client-facing environments with a strong focus on growth and customer satisfaction.
I identify and develop new business opportunities to drive revenue growth.
I generate and manage new contracts, sales leads, and client implementations while supporting strategic accounts and securing new business opportunities.
I built client relationships through consultative selling, improving retention and loyalty.
I also maintained service improvement plans and provided remote technical support.
I managed territory sales plans and developed new business alongside existing accounts.
I built client relationships through phone and email communication and conducted regular business reviews.
I marketed premium insurance and financial products to the VIP expatriate market.
I consistently exceeded established sales and revenue targets.
I drove 54% revenue growth through consultative IT solutions selling.
I led inbound and outbound sales and generated new clients through targeted email campaigns.
I grew the customer base and revenue through consultative selling and C-level presentations.
I consistently achieved quarterly and annual sales targets.
I managed the full sales cycle and exceeded monthly quotas.
I drove new business acquisition in a competitive telecom environment.
I marketed VoIP, data, and broadband services to corporate accounts.
I also managed high-volume telemarketing campaigns and supported business growth across the market.
I developed vostro and nostro account growth initiatives.
I also resolved international overdraft claims and supported account management activities.
Bachelor of Business Administration, Business Administration
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