Business Analyst

• Integrating high-level enterprise architecture frameworks such as COBIT with operational process execution through BPMN, leveraging tools like MS. Visio to ensure seamless alignment between governance, strategy, and business operations, while enabling robust process modeling and analysis
• Establishing and maintaining strategic alignment between organizational objectives, governance frameworks, and operational processes by utilizing enterprise architecture tools such as MS. Visio, combined with BPMN, to drive efficiency, compliance, and end-to-end process visibility
• Utilizing BPMN in conjunction with enterprise architecture tools like MS. Visio to operationalize and optimize business processes defined within enterprise architecture frameworks, ensuring the effective translation of strategic vision into executable workflows while maintaining governance and scalability
• Entry/Exit System implementation - Business process optimization. Interacting with different stakeholders and assisting in communication within the business
• Developing bespoke electronic payments services
• Visa Information System - Business process optimization. Interacting with different stakeholders and assisting in communication within the business
• EPRIS ADEP - Business process optimization. Interacting with different stakeholders and assisting in communication within the business
• ECRIS TCN - Business process optimization. Interacting with different stakeholders and assisting in communication within the business
• SIS Notification - Business process optimization. Interacting with different stakeholders and assisting in communication within the business
• Value generation and protection
• Stakeholder management
• Conducting Product Backlog Refinement/Grooming sessions to clarify and update requirements, decomposing tasks, and formulating acceptance criteria
• Assisting the development team in interpreting and clarifying requirements, decomposing tasks and formulating acceptance criteria
• Collaborate with global cross functional teams across departments to gather requirements and provide analytical support for strategic initiatives
• Supervise BI report and dashboards development and delivery for internal and external clients
• Building and maintaining the project documentation
• Creating engaging employee training materials
• Helping the QA team with manual and automated acceptance testing

• ING - Document existing business processes for ING
• ING - BIA of a MT to MX transition, focus on the payment’s domain, investigations on payments, and pre-transaction screening
• Collaborate with global cross functional teams across departments to gather requirements and provide analytical support for strategic initiatives
• Supervise BI report and dashboards development, and delivery for internal and external clients
• Value generation and protection
• Creating engaging employee training materials
• Stakeholder management

• Capgemini - SAP integration: Core HR and Employee Central, talent management, workforce analytics and planning (Cloud based SaaS)
• Capgemini - Power BI HR related data transformation and modeling (ETL, DAX, and SQL). Interactive reporting and interactive dashboard creation. Role level security
• Collaborate with global cross functional teams across departments to gather requirements and provide analytical support for strategic initiatives
• Supervise BI report and dashboards development, and delivery for internal and external clients
• Value generation and protection
• Creating engaging employee training materials
• Stakeholder management

• Connecting high-level enterprise architecture frameworks such as COBIT with operational execution through BPMN, leveraging ARIS to design, analyze, and optimize end-to-end business processes for seamless alignment and governance
• Ensuring alignment between strategy, governance, and processes by utilizing ARIS to model and manage enterprise architecture artifacts, complemented by BPMN for detailed process execution and operational clarity
• Using BPMN in conjunction with ARIS to operationalize processes defined by enterprise architecture frameworks, enabling the translation of strategic objectives into executable workflows while maintaining governance, consistency, and scalability
• Business process optimization. Interacting with different stakeholders and assisting in communication within the business
• Developing bespoke e-government electronic payments services
• Development of bespoke Documentum (OpenText) - document management solutions for a city council
• Development of bespoke AktivManager - document management solutions for Animal and Plant Health Inspection Service
• Development of bespoke AktivManager - document management solutions for Animal Health, food safety and phytosanitary legislation and corresponding information systems
• Development of bespoke AktivManager - document management solutions for Animal Health, food safety and phytosanitary legislation and corresponding Inspection Service Systems
• Providing data-driven insights for decision making, predictive analytics, and strategic (SAP Cloud / S/4HANA) HR workforce planning
• Bespoke reporting, dashboard, and security alert solutions in compliance with the law and Company policies
• Jenkins process automation and security process optimization
• iRepot – report design, and creation
• Bespoke notification and security alert solutions using mobile SMS technology
• Bespoke notification and security alert solutions using GPS technology
• Bespoke e-payments solutions using mobile technology
• Document existing business processes
• Business improvement and management of designing, development, testing and implementation of the business processes
• Value generation and data protection
• Creating engaging employee training materials
• Business process improvement in accordance with the law and Company policies, and management of design, documentation and maintenance of bespoke Documentum accounting and business related software solutions based on web and cloud-based technology

• Responsible for business analysis and business process optimization. Interacting with different stakeholders and assisting in communication within the business
• Salesforce and Cassiopae Process owner
• Document existing business processes
• Using data driven insights into improvement opportunities for performance and security optimization
• Business improvement and management of designing, development, testing and implementation of the business processes within the company internet and intranet portals at home and abroad in the field of Salesforce, Cassiopae, SAP SD / RE-FX and Exact for CRM, leasing, SAP BO and security in finance & accounting processes
• Business security improvement and management of design, documentation and maintenance of bespoke Salesforce, Cassiopae, Exact accounting and business related software solutions based on web and cloud-based technology
• Improving performance by way of Business process automation
• Documentation of the Business Analysis and change requests for Cassiopae, Salesforce and SAP SD / FI
• Handling of incidents, problems, change requests for Cassiopae, Salesforce and SAP SD / FI
• Knowledge sharing and performing appropriate user acceptance test
• SAP BO and Salesforce reporting
• Continuously improving the company’s Security posture by driving changes in Company technology

Information Technology - Electronic Crime

International Finance and Control

International Business Skills