I’m a highly organised and adaptable person with a strong background in customer service, admin, and working in fast-paced environments. I’ve managed bookings, coordinated schedules, and handled time-sensitive tasks with a focus on accuracy and clear communication. I take pride in being proactive, detail-oriented, and easy to work with. I’m also really passionate about travel—I love finding great deals and planning smooth, enjoyable experiences, both for myself and others.
Coordinated and managed responses to gas emergencies, prioritising and assigning engineers
to address urgent issues eectively. Maintained clear and continuous communication with
engineers, customers, and managers to provide updates and gather necessary information.
Monitored and assessed ongoing incidents, adjusting resources and strategies as needed to
resolve issues promptly and maintain network safety.
Ran a clinic conducting preliminary hearing tests and fitting hearing aids. I also did further
training for wax micro-suction, which became my speciality. Alongside this, I also performed
administrative duties such as diary management, organising deliveries and ordering supplies
from manufacturers. Moreover, I dealt with customer enquiries over the phone and in store.
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