Full stack software engineer

Proposed and implemented a redesign of the data synchronization (pub/sub) process across microservices,
enabling near real-time responses to users and improving error handling.
Integrated test code coverage, along with functional and unit tests, into the CI/CD pipeline using GitHub
Actions to ensure software quality and reliability.
Implemented a Power BI embed feature that enabled seamless integration of dashboards for the Data team,
consolidating data access into one platform while enhancing security through role-based and branch-specific
filters.
Contributed to the maintenance and support of an application with over 1 million registered users, addressing
production issues and ensuring system reliability.

Optimized workflows and delivered IT solutions to enhance efficiency and drive innovation within the
company.
Provided daily support for hardware and software issues, with a focus on POS systems.
Configured workstations, resolved system configuration issues across POS, HR, accounting, and sales, and
ensured smooth operation.
Analyzed recurring support call data, identifying root causes behind prevalent issues which led to the
development of a detailed action plan addressing the most frequent problems impacting performance.