Operations & Admin Support Specialist Various Clients (E-commerce, Hospitality, B2B, and Creative Sectors)
Administrative & Operational Coordination
-Managed backend operations for e-commerce shops, including product uploads, order workflows, returns, and customer coordination.
-Streamlined file systems, team processes, and internal documentation to improve clarity and reduce confusion for small business teams.
-Created and maintained SOPs for client onboarding, internal task routing, and digital project tracking.
-Assisted with HR tasks like onboarding documentation, resume screening, and internal communications.
Digital & Marketing Support
-Supported basic website edits and page builds in WordPress, Shopify, Amazon, and various other platforms.
-Scheduled and updated email flows in Klaviyo; managed product updates, inventory syncing, and tagging in Shopify and Amazon.
-Provided design support using Canva for product listings, banners, and internal templates.
-Created video and photographic content for social media, marketing, advertising, and materials.
-Contributed to content editing and copywriting for web, email, and print collateral.
Client Services & Project Support
-Provided white-label virtual assistant services for agency clients, handling research, inbox management, scheduling, and backend logistics.
-Helped hospitality clients (campgrounds, RV parks) manage reservation systems, troubleshoot bookings, and process payments using platforms like CampSpot.
-Coordinated small projects and client deliverables in Trello, Asana, and Slack across remote teams.