Assistant Manager, Client Services - Securities Services Operation Citibank Philippines
- Resolve clients’ concerns related to their securities in the Philippine market and services we provide as a custodian bank.
- Maintain effective communication with Operations to address and resolve the issues related to Corporate Actions, Trade Settlements, and Regulatory.
- Review of Fee Schedule for billing. Post entries in the accounting system for the payments of clients’ monthly invoices/bills.
- Cover the end-to-end process of foreign exchange deals. Make sure that all issue that may arise is fixed on time to avoid failure.
- Process the opening, maintenance, and closure of clients’ accounts.
- Provide bank confirmation on behalf of our clients in compliance with the audit.