John Edward Ampong
John Edward Ampong

Assistant Manager, Client Services - Securities Services Operation

Actively looking · Member since 7 Jun 2025
Message
Location
Philippines
Desired salary
Unspecified
Work preference
Full Time, Part Time, Temporary
Experience level
Not set

About

Professional summary

SKILLS AND QUALIFICATIONS
- Knowledge of securities instruments/settlements and investment banking process.
- Strong analytical ability with a working knowledge of securities reconciliation practices.
- Strong communication and interpersonal skills.
- Client-focused with the ability to prioritize responsibilities.
- Proactive and able to meet tight deadlines while maintaining accuracy and thoroughness of reports or tasks.
- Demonstrate flexibility to change and initiative in working with management and clients.

Skills

4 capabilities

Experience

Career history

Assistant Manager, Client Services - Securities Services Operation Citibank Philippines

- Resolve clients’ concerns related to their securities in the Philippine market and services we provide as a custodian bank.
- Maintain effective communication with Operations to address and resolve the issues related to Corporate Actions, Trade Settlements, and Regulatory.
- Review of Fee Schedule for billing. Post entries in the accounting system for the payments of clients’ monthly invoices/bills.
- Cover the end-to-end process of foreign exchange deals. Make sure that all issue that may arise is fixed on time to avoid failure.
- Process the opening, maintenance, and closure of clients’ accounts.
- Provide bank confirmation on behalf of our clients in compliance with the audit.

Corporate Actions Specialist – Asset Servicing Manulife Business Processing Services, Inc.

- Reconcile cash and position related to Corporate actions and Income.
- Gather and validate data from different sources such as Bloomberg, InterContinental Exchange (ICE), and BBH InfoAction.
- Timely and accurate processing of Mandatory events in SimCorp Dimension.
- Monitor the entitlements. Ensuring all payment is received on payment date.
- Handle election of Mandatory with option events such as Dividend reinvestment.
- Handle the updated event details of Mandatory events.
- Completeness check of all Corporate Action events.

Transactions Processing Specialist Manulife Business Processing Services, Inc.

- Daily processing and monitoring of bank postings.
- Validate adjustments from other departments.
- Handle queries from clients.
- Handle cash and position breaks related to Income.

Intern (Corporate Actions and Transactions Processing) Manulife Business Processing Services, Inc.

- Daily processing and monitoring of bank postings.
- Assisting colleagues on their daily tasks.
- Handle queries from internal teams.

Education

Learning history

University of Caloocan City

Bachelor of Science in Accounting Technology

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