Senior QA Engineer with over 12 years of experience delivering high-quality software testing for complex systems, including cryptocurrency exchanges and security software. Expert in designing and implementing Python-based automation frameworks using Selenium, Robot Framework, and TestComplete, with a proven track record of increasing efficiency by up to 50% and reducing costs by 25%. Skilled in leading remote and distributed teams across APAC, the US, and EMEA, with a focus on CI/CD integration and stakeholder collaboration. Passionate about driving quality in innovative, fast-paced environments like Elite Software Automation. Adept at leading and collaborating with distributed teams across APAC, the US, and EMEA in fully remote settings, ensuring seamless communication and project delivery.
• Oversee quality assurance for a cryptocurrency exchange platform, ensuring system reliability and performance under high-stakes conditions.
Skills: Manual Testing, UI Testing, API Testing, Test Spec Creation, and Test Case Creation.
• Led a team of 6 automation engineers, reducing ASML machine and personnel costs by optimizing testing processes.
• Developed Python and TestComplete automation scripts, streamlining regression testing.
• Conducted risk assessments and managed stakeholder relationships to meet project deadlines.
[Achievement]: 25% cost reduction on machine and personnel resources through strategic risk assessment and mitigation.
Skills: Python, TestComplete, Risk Assessment, Stakeholder Management, Cross-Function Coordination
• Led a cross-functional team of up to 10 engineers, aligning QA efforts with business goals and reducing support calls through comprehensive documentation.
[Achievements]: Reduced support calls by 25% and earned "Yearly Best SEG Engineer" award twice
• Designed and executed manual and automated test cases using Python, Robot Framework, and Selenium.
[Achievements]: 30% increase in automation coverage and a 50% boost in efficiency.
• Standardized test environments and SOPs for kernel driver releases, meeting WHQL requirements
[Achievement]: Enhancing the driver release efficiency by 20%.
Skills: API, Exploratory, Black/White/Grey Box, Performance, Stress/Load, Module, Compatibility, Security, System, and Unit Testing. Python, C++, Shell Script, RobotFramework, Selenium.
• Managed SEG cases and customer issues, reducing case turnover rate through process improvements and a custom remote debug tool.
• Collaborated with technical support teams to streamline hotfix release flows, enhancing customer support efficiency.
[Achievement]: Reduce 30% case turnover rate.
• Developed and executed test specifications and cases, collaborating with cross-country teams to meet tight release schedules.
• Oversaw internal and external beta testing programs, supporting over 100,000 customers effectively.
[Achievement]: Served over 1,000,000+ customers.
Skills: UI, Exploratory, Black/White/Grey Box, Performance, Stress/Load, Module, Compatibility, Security, System, and Unit Testing.
M.S., Computer Science
B.S., Computer Science
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