Vice President of Product Management

- Developed business plans for 2 new strategic cloud products for B2B clients, including market and cost analysis.
- Reduced time to acquire and onboard clients by 85% in 1 year through product automations and workflow redesigns, enabling faster revenue growth and improved client experience.
- Oversaw global product enablement for all Experian regions to enable fast adoption of global Experian products across local GTM and delivery teams.
- Shortened sales cycle and improved competitiveness with an innovative approach of live product demonstrations for pre-sales.
- Grew SaaS solutions revenue by 100% for middle and small markets across 5 regions with an effective pricing and marketing strategy.

- Conducted market research, specification and marketing strategy for new SaaS solutions targeted at customer acquisition in banking, telco, and retail markets. Portfolio: $5M. Qualified pipeline increased by 500%.
- Led the migration strategy and execution of over 150 legacy clients to SaaS, including tier 1 banks, generating $28M in revenue.

- Developed and led product roadmaps for customer acquisition software, driving strategy and prioritization across 5 regions and a $50M portfolio.
- Assessed projects against budgets and timelines, with analytical reports.
- Orchestrated 20+ successful product demonstrations and client testimonials.

- Managed operations of the third-line customer service for 100+ clients, including product consultancy, performance metrics and resource allocation.

- Resolved customer support tickets, managing a team of 5 support engineers.