Accounting and Collections Professional

Managed all accounts receivable functions, including cash application, collections, and invoicing for various business segments. Assisted with month-end reporting, ensuring accurate and timely account reconciliations. Addressed and resolved cash application tickets, improving process efficiency. Collaborated with team members to optimize workflow and reduce outstanding balances. Provided detailed reports to support management decisions.

Oversaw several multi-customers buying groups, ensuring accurate account reconciliations. Managed deduction clearance processes, minimizing delays in cash applications. Facilitated monthly statement submissions to all customers, enhancing payment transparency. Resolved unapplied cash and credits, ensuring accurate ledger balances. Streamlined rebate processing, reducing errors and improving efficiency.

Managed large international wholesale accounts, ensuring timely payments and account reconciliation. Collaborated with customers to resolve unpaid invoices and reconcile discrepancies. Trained new analysts, sharing expertise in international wholesale operations. Played a pivotal role in launching a BOT to automate invoice resending, enhancing efficiency. Oversaw the completion of all netting (offsets), reducing processing errors.

Handled incoming calls for payments on past-due rental and service invoices. Monitored and released orders from the hold queue to ensure timely processing. Assisted in managing the callback and dispute queue, resolving customer concerns effectively. Maintained a strategic account base, building trust with multi-location customers and large buying groups. Implemented solutions to streamline collection processes.

Managed an extensive account base within the international wholesale SPOC group. Partnered with customers to ensure accurate reconciliation of accounts and timely payments. Addressed past-due invoices, ensuring proper posting and escalation when necessary. Strengthened relationships with key stakeholders to improve collection processes. Contributed to team success through effective collaboration and knowledge sharing.