Business Administrator
About Me
I am a professional with extensive experience in client consulting, management of the commercial area, and coordination of personnel. My background includes training and forming focus groups in sales of services, as well as managing marketing efforts for cold calling and telemarketing. With approximately 8 years of experience in company administration, I have honed my skills in customer service and team management. I hold a diploma in pedagogy and possess knowledge of the English language, along with intermediate proficiency in office tools and platforms such as CRM, HubSpot, and Zoho. My skills include leadership, continuous improvement, strategic planning, and goal achievement. I am particularly interested in roles that align with my experience and expertise.
Skills
Customer ServiceLeadershipStrategic PlanningHubSpotTeam ManagementSales TrainingCRM ManagementTelemarketing
Experience
Provide follow-up of potential clients generating contact processes through CRM management, telephone contact, and cold closings for car purchases in Miami, Florida.
Provide attention and advice on investments in the stock market, management of the national investor service center, payment to investors, and management of share resources.
Provide follow-up of potential clients generating contact processes through CRM management, telephone contact, and cold closings.
Provide attention and advice on investments in accounting and administrative software, management of the customer service center throughout South America, training for sales executives, handling objections, and cold closings.
Accompaniment and monitoring of eating groups, training and guidance on cold closings in shopping malls, educational centers, and business organizations.
Generate alliances with corporate clients nationwide, facilitate management and administrative support in decision-making, customer and supplier orientation.
Education
Technologist of Companies Business Management
Diploma in Pedagogy
Communication Techniques at the Management Level
Seminar on the Spirit of Your Entrepreneurship
Entrepreneurship and Leadership Seminar
Portfolio not available.