Head of Operations and Project Management Decision Counsel
Served as a strategic thought partner and force multiplier to the CEO during a period of rapid scaling, aligning executive priorities and managing sensitive, high-impact projects.
Anna Arfaras
Head of Operations and Project Management
Actively looking · Member since 7 Jul 2025- Location
- United States
- Desired salary
- Unspecified
- Work preference
- Full Time
- Experience level
- Not set
About
Professional summaryHighly organized professional with 10+ years of experience supporting C-level executives in fast-paced, high-pressure environments. Adept at managing complex calendars, coordinating domestic and international travel, preparing polished presentations, and serving as a trusted liaison between leadership teams and stakeholders. Known for anticipating needs, maintaining confidentiality, and delivering seamless, proactive support that enables executive focus and organizational efficiency. Strategic Planning & Execution, Cross-Functional Leadership, Executive Communication & Reporting, Process & Systems Design, Organizational Alignment, Internal Culture & Rituals, OKR / KPI Tracking & Analysis, Stakeholder Management, Change Management.
Skills
14 capabilitiesExperience
Career historyConsulting Wine Director / Cellar Master Albany Bahamas
Created scalable systems for multi-outlet wine program management at a luxury resort.
Account Specialist Empson USA
Managed 100+ high-value client accounts and opened multiple new business partnerships monthly.
Beverage Director Charlie Palmer Steak, Spyglass Lounge, Archer Hotel
Led beverage operations, staff training, and guest experience across three luxury outlets.
Assistant General Manager / Sommelier Cut by Wolfgang Puck
Oversaw a team of 60+, handling scheduling, payroll, training, and service quality.
Data Analytics Consultant Wells Fargo
General Manager/Sommelier A Voce
Sales Partner Verity Wine Partners
Sommelier/Floor Supervisor Babbo Ristorante
Head Sommelier Otto Enoteca
Education
Learning historyUniversity of Central Florida, Rosen College of Hospitality Management
Certified Sommelier
Le Cordon Bleu Culinary Academy
Honors: ETA SIGMA DELTA
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.