Anna Arfaras

Head of Operations and Project Management

Location
United States
Desired Salary
Unspecified
Work preference
Full Time
Status
Actively looking
Field / Industry
Finance & Accounting
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

No languages specified.

About Me

Highly organized professional with 10+ years of experience supporting C-level executives in fast-paced, high-pressure environments. Adept at managing complex calendars, coordinating domestic and international travel, preparing polished presentations, and serving as a trusted liaison between leadership teams and stakeholders. Known for anticipating needs, maintaining confidentiality, and delivering seamless, proactive support that enables executive focus and organizational efficiency. Strategic Planning & Execution, Cross-Functional Leadership, Executive Communication & Reporting, Process & Systems Design, Organizational Alignment, Internal Culture & Rituals, OKR / KPI Tracking & Analysis, Stakeholder Management, Change Management.

Skills

Project ManagementAccount ManagementStakeholder ManagementStrategic PlanningBudget ManagementChange ManagementAccountingVendor ManagementSchedulingTeam BuildingEvent ManagementAdministrationAdobeActive Listening

Experience

Head of Operations and Project Management @ Decision Counsel
August 2019 - October 2024

Served as a strategic thought partner and force multiplier to the CEO during a period of rapid scaling, aligning executive priorities and managing sensitive, high-impact projects.

Consulting Wine Director / Cellar Master @ Albany Bahamas
October 2024 - April 2025

Created scalable systems for multi-outlet wine program management at a luxury resort.

Account Specialist @ Empson USA
April 2019 - September 2020

Managed 100+ high-value client accounts and opened multiple new business partnerships monthly.

Beverage Director @ Charlie Palmer Steak, Spyglass Lounge, Archer Hotel
May 2018 - May 2019

Led beverage operations, staff training, and guest experience across three luxury outlets.

Assistant General Manager / Sommelier @ Cut by Wolfgang Puck
July 2016 - May 2018

Oversaw a team of 60+, handling scheduling, payroll, training, and service quality.

Data Analytics Consultant @ Wells Fargo
2021 - 2022
General Manager/Sommelier @ A Voce
2015 - 2016
Sales Partner @ Verity Wine Partners
2014 - 2015
Sommelier/Floor Supervisor @ Babbo Ristorante
2012 - 2013
Head Sommelier @ Otto Enoteca
2011 - 2012

Education

University of Central Florida, Rosen College of Hospitality Management
2004/2009

Certified Sommelier

Le Cordon Bleu Culinary Academy
2008/2009

Honors: ETA SIGMA DELTA

Portfolio not available.

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