Fabio Bourgault
Fabio Bourgault

Client Relations Manager

Actively looking · Member since 10 Jul 2025
Message
Location
Portugal
Desired salary
Unspecified
Work preference
Full Time
Experience level
Not set

About

Professional summary

I am a multilingual professional with extensive experience in sales, B2B/B2C, and customer relations. I am fluent in Portuguese, Dutch, and English, with a reasonable command of Spanish and German. I pride myself on being naturally empathetic and skilled at adapting my communication styles to different audiences and settings. My strong background in remote work and client interaction has equipped me with the tools to excel in various environments. I possess an entrepreneurial mindset with a proven ability to solve problems, communicate clearly, and drive customer satisfaction. My diverse experiences have shaped my approach to client relations and sales, allowing me to effectively manage expectations and deliver results.

Skills

14 capabilities

Experience

Career history

Client Relations Manager (Remote) Portee - Production Styling and Fashion B.V.

Managed new client onboarding, brand vision alignment and productions in Portugal. Ensured smooth communication and expectations from start to delivery.

Senior Sales & Client Advisor Kamera Express BVBA

Managed relationships with national and international clients (in-store and online). Specialized in photo, video, audio, and TV equipment. Oversaw order processing and logistics coordination. Closed sales and provided tailored technical advice. Collaborated with after-sales, marketing, and logistics teams.

Founder & B2B Sales Manager Pluk De Kurk - vinhos verdes

Created a brand and business importing Portuguese wines. Managed client portfolio (restaurants, shops, individuals) and digital channels. Coordinated logistics between Portugal and Belgium. Handled budget, inventory, and customs documentation.

Frontline Customer Support IKEA Belgium NV

Provided front-line customer service and resolved inquiries. Processed payments, exchanges, and returns. Ensured smooth operation of the cashier area and addressed pricing issues.

First Assistant Director (1st AD) IAFT Productions

Direct coordination with the director, strict time and budget management, and team leadership in high-pressure environments.

Education

Learning history

International Academy Of Film And Television

Screenwriting & Directing

Universidade Católica Do Porto

Bachelor - Sound and Image

Escola Secundária Martins Sarmento

Languages & Humanities - Human Sciences

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