Business Development Specialist

Spearhead business development strategies, consistently achieving and surpassing sales objectives through targeted prospecting and outreach. Build and maintain robust client relationships, facilitating continuous customer engagement and support throughout project lifecycles. Drive lead generation and manage strategic client acquisitions utilizing CRM systems, enhancing pipeline visibility and conversion rates. Oversee delivery of customised digital solutions, including software and mobile app development tailored specifically to client business requirements. Collaborate cross-functionally with marketing teams to create digital strategies, significantly boosting client brand presence and market reach.

Managed a high-volume daily outreach cadence, consistently contacting 120 logistics and transportation companies each day to identify qualified prospects for financial products, including working capital and business funding solutions. Collected and reviewed critical financial documentation such as bank statements, EIN certificates, and driver's licenses to assess eligibility and prepare comprehensive application packages for underwriting review. Educated potential clients on financing options, interest rates, repayment terms, and funding timelines, ensuring transparency and alignment with business needs before advancing applications. Led end-to-end pre-approval sales activities from initial cold outreach through needs assessment and product education to application submission, consistently exceeding lead qualification and application submission targets. Utilized CRM platforms including Salesforce, HubSpot, and SalesLoft to track pipeline activity, automate follow-ups, and maintain strong engagement with prospects throughout the sales funnel.

Proactively sold advanced technology solutions, including ELDs, AI-powered cameras, and GPS tracking systems, significantly enhancing customer fleet safety, compliance, and operational efficiency. Consistently exceeded performance benchmarks through strategic client interactions, virtual product demonstrations, negotiations, and closing significant deals. Managed end-to-end CRM workflows, consistently tracking and improving sales processes, contributing to a notable increase in sales effectiveness. Successfully closed complex, high-value deals including a notable long-term contract valued at over $60,000, establishing trusted relationships and repeat business.

Delivered expert-level technical support for healthcare SaaS platforms, efficiently resolving complex integration issues and providing critical support for clinical software. Developed comprehensive documentation and user training, significantly improving customer satisfaction and product utilization. Ensured full compliance with HIPAA regulations in all customer interactions and technical solutions provided.

Conducted high-volume outbound sales calls, averaging 300 calls daily, generating qualified leads across multiple B2C industries including healthcare, insurance, and renewable energy sectors. Significantly improved sales performance through optimized scripting, persuasive communication, and effective objection handling techniques. Maintained precise records in CRM systems, enhancing follow-up effectiveness and overall sales pipeline visibility.