Product Manager

Defined product vision and strategy for a cloud-hosted ASR platform serving 40k+ monthly users. Led end-to-end launch of real-time transcription API on Google Cloud Platform, achieving a 15% accuracy gain. Collaborated with engineering, UX, data science, and marketing teams via Agile (scrum, sprint reviews) to deliver bi-weekly releases. Ran user research sessions and A/B tests to validate feature hypotheses, boosting retention by 18%. Authored PRDs and technical specs; presented quarterly updates to executive leadership.

Advised enterprise clients on integrating Google Speech-to-Text APIs into contact-center and media-processing workflows. Designed and delivered training workshops and documentation, cutting onboarding time by 30%. Monitored usage metrics and error rates in BigQuery dashboards; identified and resolved two major latency bottlenecks. Acted as liaison between client stakeholders and internal engineering squads, translating technical constraints into product improvements.