Business Professional

Developed and launched 3 new specialized music programs, including writing a curriculum for kindergarten-age students. Innovated teaching methods by incorporating movement and games to enhance engagement and learning retention for young students. Designed age-appropriate lesson plans combining music theory, instrumental instruction, and interactive activities. Built and maintained strong relationships with parents and students through regular progress updates. Coordinated and produced student performances and recitals.

Greeted and assisted clients in person and over the phone, providing excellent customer service in a fast-paced environment. Scheduled service appointments and maintained daily calendars for multiple staff members. Managed front desk responsibilities including answering inquiries, coordinating paperwork, and handling payment processing. Conducted regular department audits to ensure compliance with Ford Motor Company standards. Processed and managed warranty claims as Warranty Administration Clerk. Managed full-cycle accounts payable operations and vendor relationships. Handled sensitive vehicle title documentation and maintained detailed filing systems. Collaborated across departments for payment reconciliation and audit preparation. Verified and processed invoices, expense reports, and payments.

Coordinated youth development programs and activities. Supervised and mentored program participants. Maintained safe and engaging environment for youth. Collaborated with staff and volunteers to implement programs. Built strong relationships with families and community partners.