Dynamics 365 Solutions Architect

Led enterprise-scale Dynamics 365 implementations across the Finance, Supply Chain, and Sales modules, servicing Fortune 500 clients. Designed custom integrations using Azure Logic Apps, Web APIs, and Power Automate, resulting in 30% faster transaction processing. Architected modular solution frameworks for multi-entity deployments across global environments using ALM best practices. Managed end-to-end data migration from legacy ERP systems (SAP, Oracle) using SSIS and KingswaySoft, achieving zero data loss. Enabled AI-based forecasting and pipeline scoring by embedding Power BI dashboards into Dynamics 365 forms. Mentored junior team members and conducted code reviews, technical deep dives, and client workshops to promote knowledge transfer.

Developed custom plugins and workflow extensions using C# and .NET, improving customer case routing efficiency by 40%. Implemented complex business logic across Finance and Customer Service modules, reducing manual intervention by 60%. Spearheaded multi-language deployments for global clients, ensuring localization across UI, data models, and reporting layers. Built custom PCF controls to enhance the user experience in model-driven apps and extend UI capabilities. Oversaw environment strategies and DevOps pipelines using Azure DevOps for solution deployments across DEV/UAT/PROD. Created automated testing frameworks using EasyRepro for regression and performance benchmarking.

Supported the configuration and deployment of model-driven apps aligned with client business processes. Customized standard entities and forms using JavaScript, business rules, and custom views for tailored user experiences. Participated in requirement gathering workshops and translated functional specs into technical configurations. Developed data import templates for mass upload of accounts, contacts, and transactions from legacy systems. Created Power BI reports integrated directly into Dynamics 365 dashboards for real-time insights. Assisted in UAT testing, bug fixing, and documentation of client solutions for handover to support teams.