Sergio Nicolás Castillo Leon
Audiovisual Creator
- Location
- Colombia
- Desired Salary
- Unspecified
- Work preference
- Full Time
- Links
- Not set
- Status
- Actively looking
- Field / Industry
- Admin & Virtual Assistant
About Me
I'm an audiovisual creator with a diverse background in the BPO industry, where I've honed my skills through various roles. My experience spans from my beginnings as a customer service representative to meticulous data handling as a back office member, and most recently, to ensuring operational excellence as a quality analyst. I am used to approaching challenges with cleverness and a keen eye for detail.
Skills
Customer ServiceTime ManagementTrainingQuality AssuranceCoachingMonitoringData Entry
Experience
Leads Care @ Teleperformance
2017 Responsible for assisting customers with account related inquiries.
Customer Care Representative @ Sitel
2018 - 2019 Experience in documentation review and approval.
Education
San Isidro School
2003 - 2014 High School Bachelor
CUN
2015 - 2020 High Education Institution
Intouch CX
2020 - 2025 Quality Assurance
Portfolio not available.