Customer Service Representative
- Location
- United States
- Desired Salary
- Unspecified
- Work preference
- Full Time, Part Time
- Links
- Not set
- Status
- Actively looking
- Field / Industry
- Admin & Virtual Assistant
About Me
I am willing to take on challenges and risks. Adaptive to new stuff. Responsible for my actions and keep my promises. Learning from mistakes and making my customers happy. Building good relations with coworkers and clients. Hardworking team player who achieves personal and company goals.
Skills
Project ManagementProblem SolvingCustomer ServiceCommunicationTime ManagementOrganizational SkillsRelationship BuildingData EntrySocial Media ManagementTeamworkCustomer RetentionConflict ResolutionActive Listening
Experience
Welcoming the visitors of the Afghan Refugees Support Center. Providing translation (Ukrainian - English) service to Ukrainian refugees.
Monitor emails from DPA partner shelters and/or their social media for pets in need.
Providing support by creating a dialogue with texters who are looking for help.
Issuing invoices, organizing delivery process, and conflict situations resolving.
Key customer support, order processing, complaint handling, contract formation, and renewal.
Incoming calls acceptance, organizing the process of contracts formation, consulting clients.
Planning and organizing the company's wares delivery according to the contract commitments.
Responded to customer requests for products, services and company information.
Translation of incoming and outgoing correspondence from English language into Russian/Ukrainian.
Education
No education data available.
Portfolio not available.