Customer Service & Technical Support Specialist

I am a bilingual Technical Support and Customer Service Specialist with over 10 years of experience in client-facing roles, team coordination, and hospitality operations. My expertise lies in resolving support issues, managing tickets, and delivering an excellent user experience. I am known for my clear communication skills and my ability to solve problems under pressure. My background includes working in various capacities, including restaurant management and human resources, which has equipped me with a diverse skill set. I am passionate about technology and enjoy reading and volunteering in my spare time. I am committed to continuous learning and professional development, currently pursuing a Bachelor's Degree in Optics and Optometry.