Sales & Customer technical Support Manager

Location
Sweden
Desired Salary
Unspecified
Work preference
Full Time
Joined
20 Jul 2025
Field / Industry
Finance & Accounting
Status: Actively looking
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

Danish - English - Norwegian - Polish - Swedish - Thai -

About Me

I am a dedicated professional with a strong background in project management and customer support. My experience spans various roles in the banking and technology sectors, where I have successfully led teams and managed projects to improve efficiency and customer satisfaction. I thrive in dynamic environments and enjoy collaborating with cross-functional teams to achieve common goals. My educational background in geological engineering and political science has equipped me with a unique perspective on problem-solving and decision-making. I am passionate about leveraging technology to enhance business processes and drive growth. I am always eager to learn and adapt to new challenges, ensuring that I stay at the forefront of industry trends and best practices.

Skills

Project ManagementAzureJiraMicrosoft ExcelCustomer SupportSales ManagementSAPConsultingRecruitmentFinanceTrelloMicrosoft Visio

Education

Stockholm University
2024 - 2026

Bachelor of Geological Engineering

Bachelor of Science in Geo-Science, GIS and Engineering.

Lund University
2011 - 2015

Bachelor of Political Science

Bachelor of Science in Business and Economics.

Malmö University
2009 - 2010

Management Information Systems

IT Security and Programming.

Handelsbanken
2022

DevOps

Handelsbanken
2021

Product Owner

Handelsbanken
2019

Agile Leadership

Handelsbanken
2019

Safe Framework

Handelsbanken
2018

Scrum Master

Learning Tree
2016

Project Manager

SwedSec Licensiering AB
2012

Swedsec Licensed Advisor

Handelsbanken
2011

Certified Insurance Advisor

Handelsbanken
2011

INET Webpage Admin

Experience

Sales & Customer Support Manager @ Gold True Ltd
June 2023 - Dec 2024

Executed targeted outreach campaigns to generate leads, resulting in a 20% increase in qualified prospects and a 15% increase in sales revenue.

IT Project Manager, Scrum Master @ Handelsbanken
Jan 2019 - May 2023

Managed cross-functional teams on multiple locations in Sweden, United Kingdom, Finland, Netherlands and Luxemburg.

IT Project Manager, Rollout Manager, Consultant @ Handelsbanken
Feb 2016 - Dec 2018

Deploying the new trading system and share depository from an external provider.

Private Banking Advisor and Technical Support @ Handelsbanken
Sep 2013 - Jan 2016

Led the daily operations and streamlining processes to reach the highest level of efficiency possible.

Customer and Sales Agent @ Handelsbanken
Sep 2011 - Aug 2013

Private Banking Advisor.

Private Banking Advisor @ Handelsbanken
May 2008 - Aug 2011

Counter service – transactions and payments.

Customer and Sales Agent @ Handelsbanken
Mar 2007 - April 2008

Technical support for the Online Banking.

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