Sales & Customer technical Support Manager
- Location
- Sweden
- Desired Salary
- Unspecified
- Work preference
- Full Time
- Links
- Not set
- Joined
- 20 Jul 2025
- Field / Industry
- Finance & Accounting
About Me
I am a dedicated professional with a strong background in project management and customer support. My experience spans various roles in the banking and technology sectors, where I have successfully led teams and managed projects to improve efficiency and customer satisfaction. I thrive in dynamic environments and enjoy collaborating with cross-functional teams to achieve common goals. My educational background in geological engineering and political science has equipped me with a unique perspective on problem-solving and decision-making. I am passionate about leveraging technology to enhance business processes and drive growth. I am always eager to learn and adapt to new challenges, ensuring that I stay at the forefront of industry trends and best practices.
Skills
Project ManagementAzureJiraMicrosoft ExcelCustomer SupportSales ManagementSAPConsultingRecruitmentFinanceTrelloMicrosoft Visio
Education
Bachelor of Geological Engineering
Bachelor of Science in Geo-Science, GIS and Engineering.
Bachelor of Political Science
Bachelor of Science in Business and Economics.
Management Information Systems
IT Security and Programming.
DevOps
Product Owner
Agile Leadership
Safe Framework
Scrum Master
Project Manager
Swedsec Licensed Advisor
Certified Insurance Advisor
INET Webpage Admin
Experience
Executed targeted outreach campaigns to generate leads, resulting in a 20% increase in qualified prospects and a 15% increase in sales revenue.
Managed cross-functional teams on multiple locations in Sweden, United Kingdom, Finland, Netherlands and Luxemburg.
Deploying the new trading system and share depository from an external provider.
Led the daily operations and streamlining processes to reach the highest level of efficiency possible.
Private Banking Advisor.
Counter service – transactions and payments.
Technical support for the Online Banking.