Aiesha Spence

Customer Service

Location
Jamaica
Desired Salary
Unspecified
Work preference
Full Time
Status
Actively looking
Field / Industry
Customer Success
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

No languages specified.

About Me

I am a very determined and hardworking individual who puts my all in everything I do. With about 2 years of customer service experience, I have developed a strong passion for ensuring customer satisfaction. I am also operating a small business along with one of my siblings, which has further honed my skills in customer interaction and management. I believe that everything should be done perfectly, and I strive to achieve that in all my endeavors. My hobbies include reading, singing, listening to music, surfing the net, and watching movies, which help me maintain a balanced and creative mindset.

Skills

Communication SkillsCustomer ServiceTime Management

Experience

Cashier @ Singer
August 2023 - April 2024

Cash out customers, collect hire purchase payments, call new customers reminding them of their due date.

Supervisor @ Happimart Ltd
February 2023 - May 2023

Supervise merchandisers, cashiers and baggers, check off cashiers, walk floors and ensure everything is in order.

Customer Service & Sales Representative @ Courts Unicomer Jamaica Ltd
May 2022 - January 2023

Cash out sales for customers, recruit sales for company, create hire purchase for customers.

Customer Service Representative @ Sutherland Global
October 2021 - January 2022

Handle chats, deal with customers queries and concerns, provide information to customers.

Concierge @ Beaches Resort and Spa
March 2020 - March 2020

Greet guests, deal with guests concerns.

Customer Service Representative @ Collective Solutions
July 2018 - December 2018

Handle telephone calls, deal with customers queries and concerns, provide information to customers.

Supervisor @ R&S Prestige Baby Clothing and Accessories
Na

Supervise store, cash out customers.

Assistant AY Leader @ Blenheim Seventh Day Adventist
June 2018

Fill in when AY Leader is not available, generate ideas, assist the youths at church.

Customer Service Representative @ Teleperformance
December 2017 - May 2018

Handle telephone calls, deal with customer queries and concerns, provide information to customers, book reservations for customers.

Education

Green Island High
Sep 2012 - June 2016

CXC Subjects

5 CXC Subjects: English Language, Office Administration, Religious Education, Social Studies, Principles of Business

Portfolio not available.

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