Media Strategist

Member of the Technology & Activation Group (TAAG) managing marketing campaigns for Verizon. Experience trafficking in Google Campaign Manager and Innovid (video). Proficient with Jira and Double Verify. Worked in the AdOps teams for Vanguard, directly communicating with the client on strategy and development in different lines of business. Experience in pre-traffic and post-live QA, reporting in CM360 and campaigns performance and assets compliance.

Assisted customers by telephone and chat for the retail department of the Amazon.com marketplace. Delivered technical and customer support by telephone and chat for the Device, Digital, and Alexa Support (D2AS) department for amazon.com, amazon.ca, and ROW marketplaces. Onboarded sellers by email and phone on the Seller Fulfilled Prime sales platform for the North America region and advised retailers on sales strategy.

Provided information about products or services, designed travel packages, and offered sales and customer support by telephone, in person, via email, and on Live Chat. Managed the front desk to maintain a professional and welcoming environment. Monitored earnings against employee targets, drove lead generation, managed accounts payable, and built affiliate partnerships to grow the network.