Senior Project Manager
About Me
I am a Senior Project Manager with over 18 years of experience leading complex, cross-functional service and IT projects globally. I have a proven track record of delivering projects on time and within budget, driving process standardization, and enhancing customer satisfaction. My skills include service delivery management, risk mitigation, stakeholder communication, and financial oversight, including budgeting and ROI analysis. I am PMP certified and have advanced proficiency in MS Excel and project tracking tools. I am bilingual in English and Spanish and have experience in remote and multicultural team leadership. I am passionate about standardizing processes, process improvement, and AI process automation.
Skills
Project ManagementProblem SolvingProcess ImprovementJiraStrategic PlanningBudgetingSlack
Experience
Led integration projects connecting SAP with banking and external systems, improving service delivery and operational efficiency.
Managed Oracle ERP implementation across Argentina, Uruguay, and Paraguay, leading cross-functional, multicultural teams and global stakeholders.
Led Netsuite implementations for three SME clients in Mexico, focusing on service delivery modules and process optimization.
Managed several projects for Epsilon agency in the US, related to digital marketing for US clients.
Led PMO and software Factory for Colombia, Argentina, Perú and México.
Managed Oracle Retail ERP implementation for HQ and 60 stores nationwide.
Managed Experian IBM Portal Migration and led Experian Oracle EBS LATAM implementation.
Responsible for IT services & operations continuity for 3 companies in the group.
Responsible for IT services & operations continuity for 4 companies in the group.
Responsible for IT services & operation continuity for Colombia & Panama.
Project Management Officer PMO & Project Manager.
Education
Master Of Business Administration
Post Graduate studies in Software Engineering
Post Graduate studies In IT Management
Bs Computer Science Engineer
Portfolio not available.