Media and IT Specialist
About Me
I am a dedicated Media and IT Specialist with a strong background in digital marketing and technical support. My experience includes managing ad campaigns, building online stores, and providing exceptional customer support. I thrive in fast-paced environments and excel at solving complex problems while maintaining a high level of client satisfaction. My technical skills allow me to diagnose and resolve issues efficiently, ensuring smooth operations for my clients. I am passionate about creating engaging content that resonates with target audiences and drives conversions. I continuously seek to improve my skills and stay updated with the latest trends in the industry.
Skills
Problem SolvingAWSAzureTechnical SupportMarket ResearchCustomer SupportContent CreationGoogle WorkspaceCanvaGoogle AdsAdobeMeta Business Suite
Education
Fundamentals of Digital Marketing
Certification in digital marketing principles.
Certification
Completed a course in Python programming.
Experience
Online Store Building (Shopify): Building and maintaining user-friendly, high
converting online stores, integrating payment systems, product displays, and
ensuring a smooth shopping experience.
Inventory Management: Overseeing product availability, updating stock levels,
and ensuring seamless integration between online stores and suppliers to avoid
stock-outs and delays.
Quality Check: Conducting thorough reviews of products, listings, and
advertisements to ensure all content meets high standards of accuracy and
relevance for customers.
Optimization: Managing and optimizing e-commerce strategies to drive sales,
improve user experience, and ensure seamless transactions across multiple
platforms.
Content Creation: Developing engaging, high-quality content tailored to target
audiences, ensuring brand consistency across all platforms to drive engagement
and conversions
Post-Production: Delivering high-quality results with great attention to
detail under tight deadlines.
Customer Support: Solving complex problems, managing stress, and
building trust-based relationships with clients..
Media Buying: Managing Meta ad campaigns focused on lead
generation and sales,. Building strong, long-term client relationships
IT technical support by diagnosing and resolving programming and script
related issues.
Built and structured websites with SEO best practices, improving
crawlability & visibility.
Developed SEO strategies based on in-depth market research and
competitor analysis.
Handled client communication for ongoing technical issues.
Delivered high-priority technical support in urgent cases