Agile Facilitator - Systems Engineer

Removed impediments, blockers and dependencies across 4 to 6 teams and over 10 projects, ensuring smooth progress and sustaining project momentum throughout. Facilitated team events, including daily stand-ups, reviews, retrospectives, and planning sessions. Implemented best practices such as DoR, DoD, and Backlog Refinements. Introduced OKRs as part of Management 3.0 techniques. Coordinated 4 to 6 teams to achieve the objectives through effective guidance, training and coaching. Incorporated around 4 different liberating structures and graphic facilitation to promote efficiency during meetings, team collaboration, and innovate.

Improved components incorporated across different pages for popular magazines increasing over 20% engagement. Generate innovative ideas to create unique customers experience and improve customer engagement over 75%.

Programmed as a Drupal developer, obtained certification, and improvement over 15% responsiveness in the company’s homepage. Created solutions for at least 4 different clients in fields such as Health and Entertainment, based on explicit needs.

Collaborated with 2 high-performing teams in client companies as a consultant and additional resource for existing development teams. Identify client needs on the platform to provide comprehensive support and prevent issues.

Implemented 2 CRMs; Joomla and WordPress as part of the Development Team. Designed solutions with different stack of technologies including PHP, jQuery, JavaScript, HTML5, CSS, and MySQL.

Facilitated team events, including daily stand-ups, reviews, retrospectives, and planning sessions. Coordinated 4 teams to achieve the objectives through effective guidance, training and coaching. Removed impediments, blockers and dependencies across teams, to ensure smooth progress and momentum. Automated processes in Jira Cloud to achieve transparency, follow up of activities and reporting clear and easy to understand.

I supported cross-functional teams by coordinating timelines, aligning stakeholder expectations, tracking progress, and promoting clear communication. I facilitated syncs, managed documentation, organized demos, and helped resolve blockers. I’m experienced with Microsoft Teams, Outlook, Excel, and SharePoint, and focused on helping distributed teams stay aligned and deliver results efficiently.