Customer Tech Support Representative
- Location
- United States
- Desired Salary
- Unspecified
- Work preference
- Full Time
- Links
- Not set
- Status
- Actively looking
- Field / Industry
- Finance & Accounting
About Me
I am seeking employment within a stable and reputable company where I can utilize my educational background and customer service skills to the best of my ability. I have a strong foundation in computer networking and have gained valuable experience in various customer service roles. My goal is to provide exceptional service while continuously improving my skills and knowledge in the field. I thrive in high-pressure environments and am committed to maintaining customer satisfaction. I believe that my diverse experience in bartending, product support, and financial services has equipped me with the necessary skills to excel in any customer-facing role. I am eager to contribute to a team that values dedication and hard work.
Skills
Problem SolvingCustomer ServiceCommunicationTime ManagementSalesTroubleshootingTeam LeadershipTechnical SupportData EntryPublic Speaking
Experience
Mixing and serving drink orders, knowledge of alcohol and alcohol pairing, processing payments, managing inventory and cleaning bar supplies.
Earned a 5-star driver rating by providing exceptional customer service, multitasked in a high-pressure environment, managed fares and navigation.
Provided technical support to clients, gained access to client computers to troubleshoot problems, managed client accounts.
Handled 200-300 inbound and outbound calls daily, informed borrowers about refinancing eligibility.
Provided technical support, managed client accounts, took web cases and tickets.
Provided service to clients' insurance needs, approached potential clients through various means.
Assisted customers with product and service questions, opened customer accounts.
Handled inbound and outbound calls, scheduled appointments, provided patient-focused service.
Motivated team of call center operators, ensured adherence to scripts.
Education
Major in Computer Networking
Portfolio not available.