Barry L. Blackson
Barry L. Blackson

Customer Tech Support Representative

Actively looking · Member since 23 Jul 2025
Message
Location
United States
Desired salary
Unspecified
Work preference
Full Time
Experience level
Not set

About

Professional summary

I am seeking employment within a stable and reputable company where I can utilize my educational background and customer service skills to the best of my ability. I have a strong foundation in computer networking and have gained valuable experience in various customer service roles. My goal is to provide exceptional service while continuously improving my skills and knowledge in the field. I thrive in high-pressure environments and am committed to maintaining customer satisfaction. I believe that my diverse experience in bartending, product support, and financial services has equipped me with the necessary skills to excel in any customer-facing role. I am eager to contribute to a team that values dedication and hard work.

Skills

10 capabilities

Experience

Career history

Secondary Bartender/Barback Bowlero

Mixing and serving drink orders, knowledge of alcohol and alcohol pairing, processing payments, managing inventory and cleaning bar supplies.

Driver (Self Employed) Spark

Earned a 5-star driver rating by providing exceptional customer service, multitasked in a high-pressure environment, managed fares and navigation.

Product Support Representative uTax (Aerotek)

Provided technical support to clients, gained access to client computers to troubleshoot problems, managed client accounts.

Dispatcher Infosys (Bravens Inc.)

Handled 200-300 inbound and outbound calls daily, informed borrowers about refinancing eligibility.

Product Support Representative Wolters Kluwer (Aerotek)

Provided technical support, managed client accounts, took web cases and tickets.

Financial Services Advisor/Life Insurance Agent (Division Leader) Primerica

Provided service to clients' insurance needs, approached potential clients through various means.

Financial Services Representative Quest Group/LGE Community Credit Union

Assisted customers with product and service questions, opened customer accounts.

Patient Services Representative Benevis/Kool Smiles

Handled inbound and outbound calls, scheduled appointments, provided patient-focused service.

Team Leader Wipro/Geek Squad

Motivated team of call center operators, ensured adherence to scripts.

Education

Learning history

Branford Hall College

Major in Computer Networking

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