Legal Virtual Assistant Outsource Access
Generated lead tracking reports that converted into clients; Created quarterly profit reports based on client data; Supported administrative and reporting tasks for legal operations.
- Location
- Philippines
- Desired salary
- Unspecified
- Work preference
- Full Time
- Experience level
- Not set
About
Professional summaryI am a highly capable and detail-oriented Virtual Assistant with a Bachelor of Arts in Economics from Xavier University - Ateneo de Cagayan. I possess strong skills in customer service, claims and appeals management, and virtual administrative support. My problem-solving and organizational abilities have been developed through experience in fast-paced environments. I am adept at handling complex tasks, supporting client operations, and delivering professional communication. I am seeking a growth-oriented role where I can contribute to operational efficiency and client success.
Skills
19 capabilitiesExperience
Career historyDigital Virtual Assistant Outsourced Doers
Managed virtual admin tasks including scheduling, email handling, and data entry; Demonstrated time management to complete diverse assignments efficiently.
Customer Service Representative Concentrix Davao
Resolved customer inquiries and concerns with professionalism; Maintained customer satisfaction through clear communication.
Claims Specialist Teleperformance Cebu IT Park
Processed customer claims in compliance with policies; Evaluated claim validity using analytical judgment.
Appeals Specialist ePerformax Contact Centers Corp.
Handled and resolved appeals through investigation and follow-up; Maintained accurate documentation of cases and resolutions.
Education
Learning historyXavier University - Ateneo de Cagayan
Bachelor of Arts in Economics
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