Customer Success Specialist

I am an experienced student success professional with over 20 years of experience in teaching, advising, and high-touch customer service. I am excited about contributing as a Customer Success Manager and am proficient in proactive, data-informed outreach across various channels. As a recent graduate, I have foundational knowledge in data analysis and hands-on experience gained through academic projects and internships. I demonstrate strong teamwork, problem-solving, and time-management skills, and I am prepared to start my career and make meaningful contributions with commitment and drive.