I am a dedicated professional with a strong background in business management and marketing. My experience includes managing day-to-day operations at Mustang Design and Apparel, where I successfully developed and launched our website and managed our social media channels. I pride myself on my ability to enhance customer engagement and boost SEO through strategic planning and execution.
I hold a Master of Business Administration from Texas A&M University and a Bachelor of Political Science from Brigham Young University. My academic background has equipped me with the necessary skills to advise students effectively, as I did during my time as a Student Advisor in Multicultural Student Services. I have a passion for helping others navigate their academic and personal challenges.
In my previous roles, I have demonstrated my ability to analyze data and develop strategies to improve performance. As a Consumer Marketing Intern at Verizon, I focused on enhancing customer engagement through data analysis and streamlined reporting. My experience at EKR as an Account Manager allowed me to manage multiple client accounts and implement effective marketing strategies.
I am also skilled in liaising between departments to ensure project quality and timely completion. My technical skills include proficiency in Microsoft Suite, WordPress, and digital marketing campaigns. I am always eager to learn and grow, as evidenced by my participation in training programs such as the AT&T Summer Learning Academy.
Outside of my professional life, I enjoy participating in community activities, including my local landscaping project as an Eagle Scout. I also take pride in being a champion in the Cardston Men’s Basketball League in 2024. I believe that my diverse experiences and commitment to excellence make me a valuable asset in any role I undertake.
Managed the day-to-day operations of the business including printing designs and pressing designs onto apparel. Developed, launched, and managed the mustangcustom.com website and also created and managed multiple social channels for the business. Procured multiple 5-star reviews on Google in order to boost SEO.
Advised over 400 American minority students each semester using a holistic model which enabled me to offer advisement in academic, personal, cultural, social, and financial matters. Head liaison for implementing Salesforce within the department.
Analyzed clicks, impressions, and other classifications on the My Verizon App and Website to enhance performance; developed streamlined reporting to improve deployment strategies and optimize customer engagement. Developed new strategies to increase market share of fixed wireless access.
Brought in to handle overflow and revive neglected clients to elevate them to full-service levels; expanded project scopes, ensured ongoing relationships were maintained, and obtained 5 new signed project contracts. Oversaw day-to-day management of 20+ accounts; planned marketing projects, tracked budgets, lead strategy execution to successfully complete multiple small-scale marketing projects and two large web-based apps.
Consulted with up to 10+ clients on the best course of action for their use of GOLDPoint software; organized onsite training and project planning, ensured project quality by testing software enhancements, and partnered with developers on system design and development. Liaised between multiple departments (SQL software, Loan Origination, Loan Management, DevOps, and Host teams) to ensure timely completion of client projects.
Master of Business Administration
Bachelor of Political Science
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