QA Analyst
About Me
I am a QA Analyst with over 16 years of experience in software testing, including 8 years at IBM and 8 years at Altimetrik. My extensive background in manual testing, test case design, UAT, and defect tracking within agile environments has equipped me with the skills necessary to ensure quality at all stages of development. I have a proven track record of collaborating with cross-functional teams to achieve project goals and deliver high-quality software products. While my primary experience is in manual QA, I am eager to expand into test automation and currently exploring tools like Playwright and JavaScript. My core skills include manual QA testing, test case design and execution, bug reporting, and participation in UAT processes. I am also well-versed in agile methodologies, particularly Scrum, which has allowed me to work effectively in dynamic environments.
Skills
SQLSalesforceCollaborationJiraAzure DevOpsPostmanSoapUI
Education
No education data available.
Experience
Led QA efforts across multiple Salesforce implementations, including Service Cloud, CPQ, Sales Cloud, FSL, and OmniStudio. Designed and executed test cases, conducted regression, integration, and end-to-end testing. Collaborated closely with business analysts and stakeholders to define test scenarios, participate in requirement reviews, and support UAT processes. Tracked and reported defects using JIRA and Azure DevOps. Documented workflows and processes using Lucidchart. Provided direct client support and participated in demos and agile ceremonies.
QA responsible for projects for major clients such as Itaú, BPS, and DGI. Sole QA in various teams, covering full testing cycles from design to execution. Performed functional, regression, performance, and stress testing. Executed database validations using PL/SQL (Oracle).