Wayne Giles
Wayne Giles

Customer service

Actively looking · Member since 8 Aug 2025
Message
Location
United Kingdom
Desired salary
Unspecified
Work preference
Full Time
Experience level
Not set

About

Professional summary

I am an experienced fitness professional with six years of diverse roles in the sector. I demonstrate strong listening and speaking skills, both one-to-one and on the phone. I have a proven ability to work effectively within a team, showcasing exceptional teamwork and leadership qualities. I am known for my creativity, ambition, and maintaining a positive outlook. I am a highly organised and friendly professional with strong communication skills and a knack for creating welcoming environments. I am adept at managing multiple tasks efficiently, while maintaining attention to detail and providing exceptional customer service. I am eager to contribute to a team-oriented setting and support daily operations with a positive attitude. Additionally, I am a hardworking professional with experience in ensuring timely and safe delivery of goods to various locations. I am adept at managing delivery schedules, navigating routes, and maintaining vehicle standards. I am committed to providing excellent customer service and resolving delivery issues swiftly.

Skills

8 capabilities

Experience

Career history

Delivery Driver Royal Mail

Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability. Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.

Sales Consultant Fitness First

Achieved company targets by implementing successful sales strategies. Listened intently to customers to identify upselling opportunities. Cultivated strong client relationships through exceptional after-sales service, enhancing customer loyalty. Resolved customer issues and complaints with quick-thinking problem-solving.

Recreation Assistant Cheltenham Ladies College

Maintained cleanliness and orderliness in recreational areas to uphold high hygiene standards. Managed bookings for recreational facilities, ensuring efficient use of spaces and customer satisfaction. Closely monitored pool chemical levels, ensuring strict compliance with guidelines for optimised safety.

Education

Learning history

University of Gloucestershire

Bachelor of Science in Sports Development and Sports Management

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