Dawson Fedevich

Manager, Key Holder, and Sales Associate

Location
Poland
Desired Salary
17 - USD/hourly
Work preference
Full Time
Status
Actively looking
Field / Industry
Customer Success
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

English -

About Me

I am currently working on completing my ComTIA A+ certification, focusing on foundational skills in hardware, networking, mobile devices, and troubleshooting. My educational background includes a Diploma in Business from Algonquin College, where I developed strong communication skills and gained knowledge in business management, finance, and accounting. I also achieved my Ontario High School Diploma from Neuchâtel Junior College, which laid the groundwork for my future studies.

In my professional experience, I have held various roles that have honed my customer service and management skills. As a Manager and Key Holder at March Road Pet Food & Supplies, I guided customers on their pet needs and managed sales operations. My previous role as Chief Department Cook and Customer Service Representative at Farm Boy Inc. allowed me to ensure a clean and productive workplace while demonstrating strong communication and teamwork skills.

I thrive in fast-paced environments, as evidenced by my time at Earls On Top Restaurant, where I managed multiple responsibilities under pressure. Additionally, I have a passion for coaching and mentoring, having served as an Assistant Coach for U18B and U15B minor hockey teams, where I organized practices and strategy sessions.

My achievements include acquiring a Transport Canada Glider License and being a member of the Royal Canadian Air Cadets, where I completed various trainings and courses. I have also been actively involved in sports, including playing for the Lithuanian Men’s National Hockey League and the Winnipeg Minor Hockey League.

I am committed to continuous learning and development, and I am eager to apply my skills and experiences in a new role that challenges me and allows me to grow further.

Skills

Communication SkillsProblem SolvingCustomer ServiceTime ManagementOrganizational SkillsSalesCollaborationStrategic PlanningTroubleshootingTeam ManagementMentoringCoachingFinanceBusiness Management

Experience

Manager, Key Holder, and Sales Associate @ March Road Pet Food & Supplies
May 2021 - March 2025

Guides and informs customers on various pet needs in a professional manner. Delegates tasks to other employees, monitors and manages sales/register. Places orders regularly to suppliers to ensure proper inventory.

Chief Department Cook and Customer Service Representative @ Farm Boy Inc.
October 2019 - February 2020

Ensured a clean and productive workplace by following health and safety protocols. Strong communicative skills, demonstrated by following assigned tasks and teamworking.

Bar Back, Expo, and Taco Truck Manager @ Earls On Top Restaurant
June 2018 - September 2019

Thrived in fast-paced environment and in high-pressure situations. Demonstrated a high degree of problem solving and collaboration.

Education

Algonquin College School of Business
January 2021 - April 2025

Diploma in Business

Communication skills, Business Management, Finance and Accounting Skills

Neuchâtel Junior College
September 2017 - 2018

Ontario High School Diploma

J.H Bruns High School
September 2014 - 2017

High School Diploma

ComTIA
June 2025 - Current

A+ Certification

Actively working on completing ComTIA A+ V15

Portfolio not available.

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