Senior Product Manager

Directed product strategy for digital commerce and in-store technologies, improving user experience and increasing sales performance. Developed enterprise product roadmaps across domains including Order Ahead and Customer Arrivals. Spearheaded event-driven and AI-powered platform modernization initiatives. Partnered with cross-functional and vendor teams to deliver scalable, high-impact solutions aligned with strategic objectives. Applied domain-driven design to drive innovation in ecommerce and associate enablement.

Direct ownership of data product strategy across business units, facilitating Data Mesh adoption and MVP delivery (IoT, AR, Smart Factory, etc.). Coached product and engineering teams to implement agile frameworks, DDD, and data governance practices. Designed and led enterprise trainings on AI, microservices, and agile product development. Supported organizations in defining and executing their data and product modernization roadmaps.

Developed enterprise-wide product realignment and agile transformation strategy for a $300M+ firm. Provided executive-level coaching and introduced Lean Change Management frameworks. Increased delivery velocity and alignment across cross-functional teams by refocusing product vision and value streams.

Led PoC development for a retail data platform integrating video analytics, facial recognition, and digital media tools. Managed mobile KPI app delivery to retail managers, improving real-time visibility into store performance. Oversaw multi-team coordination and delivery of AI-based retail marketing products.

Championed Agile and LEAN transformations across IT teams. Managed BPM, RPA, and imaging technologies; directed shared services and full P&L. Trained and coached new Scrum Masters and Product Owners.

Pivoted the company toward a digital strategy, resulting in improved P&L and retention of Fortune 100 clients. Spearheaded modernization of technical infrastructure and information security practices.