Milena Hakobyan

Multilingual Customer Support professional

Location
Armenia
Desired Salary
Unspecified
Work preference
Full Time
Status
Actively looking
Field / Industry
Customer Success
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

English - French - Russian - Spanish -

About Me

I am a multilingual Customer Support professional with strong communication skills and proven experience in delivering high-quality service in fast-paced, international environments. I am adept at resolving customer inquiries with empathy and precision, maintaining a high level of client satisfaction, and managing multiple priorities simultaneously. My skills include explaining complex information in a clear and customer-friendly manner, fostering trust and long-term relationships. I have a strong background in customer relationship management and conflict resolution, which allows me to handle various situations effectively. I am committed to continuous learning and improvement, as evidenced by my ongoing education in International Law.

Skills

Time ManagementConflict ResolutionPhone Support

Experience

Customer Support Officer @ Andromeda Law Alliance
March - May 2025

Communicated with clients to provide timely case updates and clear explanations.

Customer Support Officer @ Retrieve Legal & Tax
October 2024 - February 2025

Managed sensitive documents while ensuring confidentiality and accuracy.

Customer Support Officer @ Court of First Instance of General Jurisdiction of Yerevan
September - October 2024

Responded to customer banking inquiries both in-person and over the phone.

Customer Support Officer @ Arm Econom Bank
May - July 2024

Delivered clear, client-friendly explanations of employment and business regulations.

Education

French University of Armenia - Partnership with Jean Moulin Lyon 3 University
2025 - Present

Master’s Degree in International Law, Private International Law, and Comparative Law

University of Yerevan
2021 - 2025

Bachelor’s Degree in Law

Portfolio not available.

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