Software Engineer

Spearheaded the design and implementation of scalable backend microservices using a hybrid architecture of Python FastAPI and C# .NET Core to handle millions of daily task automation executions across a distributed SaaS platform. Built resilient RESTful APIs and integrated third-party services using secure OAuth2 workflows, delivering real-time data ingestion and validation with strict performance SLAs and enhanced observability via structured logging and tracing. Automated high-volume developer onboarding processes with Python scripting that reduced ramp-up time by over 60% and eliminated manual configuration steps through API-driven configuration orchestration. Architected an event-driven architecture using AWS Lambda and S3 pipelines for asynchronous task orchestration, reducing infrastructure costs and enabling seamless horizontal scalability with zero downtime. Collaborated closely with cross-functional teams and offshore contractors to integrate hybrid CI/CD pipelines, driving full automation for builds, tests, security checks, and deployments using GitHub Actions and Azure DevOps.

Designed and implemented full-stack modules for SolarWinds’ e-commerce suite with seamless integration into core enterprise platforms including Netsuite, Zuora, and Salesforce, enabling automated quote-to-cash lifecycle workflows. Developed Magento plugins and ASP.NET-based backend services that processed and reconciled multi-currency transactions with advanced rules logic, increasing transaction visibility and improving financial reconciliation efficiency. Built scalable chatbots using DialogFlow and ASP.NET WebHooks to automate customer support inquiries, integrating NLP-powered interactions with custom lead capture forms and CRM syncing. Created a reusable component library in React and Backbone.js to accelerate frontend development across localized storefronts for international audiences, supporting A/B testing and UI personalization. Led payment gateway integrations with Apple Pay and implemented end-to-end PCI-compliant transaction processing workflows. Introduced end-to-end test automation for e-commerce flows and implemented real-time application monitoring dashboards using Log4Net and Application Insights.

Delivered robust .NET-based administrative web applications to support regional school district operations, enhancing compliance workflows and digitizing manual paper processes via secure web portals. Engineered SQL Server-backed dashboards and reporting pipelines that allowed educational stakeholders to track real-time compliance, performance, and funding metrics across multiple program dimensions. Created automated Python scripts and cron jobs for periodic data extraction, cleansing, and archival into secure repositories, improving historical data accessibility for auditors. Developed RESTful APIs for third-party LMS integrations and implemented secure data transport with field-level encryption and RBAC-based access control. Acted as a technical liaison, working closely with non-technical school administrators and support teams to gather requirements, deliver demos, and iterate through weekly sprint cycles.

Contributed to the development of core SaaS modules used by thousands of e-commerce businesses, integrating third-party carrier APIs (FedEx, UPS, USPS) via REST and SOAP protocols within ASP.NET services. Developed dynamic dashboards and shipment tracking workflows in React.js and Backbone.js, streamlining the user experience and minimizing order processing time. Built scalable backend APIs using ASP.NET MVC with Entity Framework and optimized key SQL queries, delivering sub-second performance across large datasets for labels and order history. Participated in daily scrum meetings and design reviews, collaborating with cross-functional teams to define data schemas, caching strategies, and queue-based asynchronous processing.

Led the modernization of legacy reporting and inventory systems using .NET MVC and Microsoft Dynamics integration, improving data flow reliability between financial and inventory modules. Designed multi-threaded Windows Services for transaction processing using the Microsoft Dynamics eConnect plugin, ensuring ACID-compliant execution for high-value financial data. Configured and managed IIS web hosting environments for production applications and created PowerShell automation scripts for rapid deployment and rollback across staging environments. Authored bilingual documentation and conducted in-person training for support personnel across multiple business units, ensuring smooth knowledge transfer and adoption of new systems.