Multi-Skilled Virtual Assistant

Upgraded our Filing and Organisation system for patient’s physical and digital clinical information. Streamlined processes to resolve over 50% of outstanding client queries for a handful of pre-existing clinical trials in 1 year. Created filing systems and SOPs to seamlessly facilitate new clinical trials. Developed and effectuated a quality improvement project that uses BMI in calculating the risk of elderly patients with Neck-of femur fractures. 40-50wpm typing speed. Quick catch on new electronic database systems and tools. Positive feedback from colleagues, students, patients, managers, clients, and sponsors.

Facilitated 1000% client growth in our outpatient service within two years, building on and solidifying the institution’s reputation in the area. Established SOPs for emergency procedures compliant with the Saudi Commission on Health Specialties guidelines. Created a data filing and organisation system for existing and new patient’s using spreadsheets. Organized and updated the existing system for inventory and procurement. Developed marketing strategies and facilitated marketing campaigns.