Product Owner PageGroup - Global Recruitment
Coordinated the rollout of GA4 across 64 sites; led UI and UX improvements resulting in a 5% NPS increase; developed an accessibility plan aligning with AA rules.
I am Marco Martinelli, a dedicated Product Owner with a strong background in software and product management. Over the years, I have developed expertise in requirements elicitation, data analysis, market research, and stakeholder management, which have enabled me to successfully lead projects and deliver impactful results. I am passionate about creating trusting relationships and fostering collaboration within teams to drive product success.
Currently, I work at PageGroup - Global Recruitment as a Product Owner, where I coordinate the rollout of GA4 across multiple sites and lead UI and UX improvements that have increased customer satisfaction. My role involves managing cross-functional teams and ensuring alignment with business goals while maintaining a customer-centric mindset.
Previously, I have held positions such as Shift Lead at Wolt and University Researcher at Turf Tank, where I contributed to robotic field painting projects and enhanced data collection processes. These experiences have strengthened my problem-solving skills and ability to adapt to dynamic environments.
I hold a Bachelor in Mechanical Engineering from the Polytechnic University of Milan and a Master in Entrepreneurial Engineering from Aalborg University. My technical proficiency includes tools like Jira, OneTrust, Salesforce, Google Analytics, and Drupal CMS, which support my ability to manage complex projects effectively.
Fluent in English and Italian, with communicative skills in Spanish, I am committed to continuous learning and professional growth. I bring a strong work ethic, decision-making capabilities, and flexibility to every role I undertake, aiming to deliver value and foster innovation.
Coordinated the rollout of GA4 across 64 sites; led UI and UX improvements resulting in a 5% NPS increase; developed an accessibility plan aligning with AA rules.
Handled customer complaints with effective solutions; delegated tasks to ensure service quality; managed inventory by tracking and restocking as needed; planned schedules and delegated tasks to fulfill 200 weekly orders.
Increased customer profile completeness by 27% through improvements in data collection; enhanced sign-up process resulting in 80% increase in active users; improved job alert creation resulting in 30% increase in volume sent.
Oversaw and coordinated projects to enhance 64 websites across 36 countries through sprints; managed onshore and offshore development and testing teams (+40 members); created and rolled out 25 orchestrations with MXO to personalize content based on user information.
Bachelor of Mechanical Engineering
Master of Entrepreneurial Engineering
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