Product & Innovation Leader

I am a seasoned Product Manager with over 15 years of experience in digital product development, enterprise solutions, and innovative fintech ecosystems across Southeast Asia. Throughout my career, I have led multi-disciplinary teams to launch scalable cloud-native platforms, managing product life cycles end-to-end while aligning technology with strategic business goals. My expertise lies in UX design, agile delivery, system architecture collaboration, and market-driven innovation.

I have spearheaded the development of eProcurement platforms and micro-work platforms, managing cross-functional teams including UX, engineering, and QA. I am skilled in conducting user research, writing detailed user stories and acceptance criteria, creating sprint plans, and leading product demos to ensure successful product delivery.

At KBZ Bank, I led the development and launch of innovative FinTech solutions within the KBZPay ecosystem, including mobile wallet features and financial service integrations. I also managed internal training programs to foster a product-minded culture and worked closely with regulatory bodies and financial institutions to deliver compliant and scalable digital financial services.

My leadership experience extends to managing over 100 branches during critical periods, implementing deposit retention strategies, branch reopening plans, and business banking solutions tailored for SMEs and corporate clients. I have also delivered enterprise solutions across various industries such as airline, F&B, and automotive.

In addition to product management, I have experience in UX consulting, UI/UX development for car-sharing platforms, and early web development. I hold a BSc (Hons) in Computing & Information Systems from London Metropolitan University. I am fluent in English and passionate about driving innovation and digital transformation in the fintech space.