Engineer - Customer support specialist
About Me
Ambitious Mechanical Engineer come customer support specialist with a strong passion for engineering and blockchain technology. I have a deep interest in foreign affairs and renewable energy systems, focusing on solutions to address upcoming global challenges. Throughout my academic journey at Curtin University Malaysia, I have been actively involved in various projects and leadership roles that have honed my technical and interpersonal skills.
I have co-organized and spoken at blockchain events, sharing insights on blockchain technology and its practical use cases. My engineering experience includes overseeing the construction of a dyeing unit and the installation of equipment as a trainee engineer in the textile sector. I have also contributed to research projects aimed at sustainable development, such as exploring solar power for Melbourne's trams and designing low-cost mechanical devices using CAD.
Beyond academics and projects, I have held leadership positions such as President of the Pakistan Society at Curtin University Malaysia and served as an ambassador for the Curtin Tennis Club. I was honored as Best Delegate at the Borneo Model United Nations for my diplomatic representation.
My technical skills include proficiency in AutoCAD, Maple, Microsoft Office Suite, and Adobe Premiere Pro. I am also skilled in public speaking, critical thinking, teamwork, debating, leadership, adaptability, and persuasion. These skills complement my engineering background and enable me to work effectively in multidisciplinary teams.
I am fluent in English and Urdu, with elementary proficiency in German, Arabic, and Malay, and full professional proficiency in Punjabi. I am eager to apply my knowledge and skills in a challenging engineering role that allows me to contribute to innovative and sustainable solutions.
Skills
Communication SkillsProject ManagementProblem SolvingCustomer ServiceTeam LeadershipCustomer SupportCritical ThinkingMicrosoft WordTeamworkMicrosoft PowerPointPublic SpeakingAutocad
Education
Bachelor of Mechanical Engineering
GCE Advanced A'Levels in Chemistry, Physics, Mathematics
Experience
Customer Support Exec - Walmart U.S.
Served as a Customer Support Rep for Western Union - Global payments op
Worked as a Trainee Engineer in Textile sector; Oversaw construction of dyeing unit and installation of equipment