I am a recent high school graduate with a strong background in natural sciences, particularly mathematics, Romanian, and biology. Throughout my studies, I have developed advanced skills in English, holding an IELTS Certificate at Level C1. I am proficient in using inventory management software and Microsoft Office Suite, especially Excel, which I have applied in various retail and customer service roles.
My work experience includes multiple summer jobs as a Sales Assistant, where I managed inventory, operated cash registers, and ensured product availability. I have also worked as a Customer Care Adviser, providing personalized support and clear information to customers, enhancing their shopping experience.
In addition, I have experience in back office retail operations, managing procurement requirements, maintaining supplier relationships, and updating product information. I am detail-oriented, with strong numerical and problem-solving abilities, which I apply to data entry, pricing updates, and reporting tasks.
I hold a driver's license (Category B) and am eager to leverage my skills in a professional environment that values accuracy, customer service, and operational efficiency. I am motivated to continue learning and growing within the retail and customer support sectors.
I am fluent in Romanian and have advanced proficiency in English, enabling me to communicate effectively in diverse settings. I am confident that my combination of education, certifications, and practical experience makes me a valuable candidate for roles involving inventory management, customer care, and retail operations.
Managed inventory using store management software, including generating reception notes and updating product information. Operated the cash register, handling payments in cash and by card. Restocked shelves and ensured product availability.
Ensured a positive customer experience by providing clear information and personalized support. Informed customers about products, promotions, and store policies. Provided customer support before and after purchases.
Managed and processed procurement requirements. Maintained and developed relationships with distributors and suppliers. Updated and modified product prices in the inventory management system. Created and updated product sheets and descriptions. Utilized Microsoft Office, especially Excel, including functions, formulas, and reporting.
High School Diploma in Natural Sciences
Key subjects: Mathematics (Baccalaureate: 95%), Romanian (Baccalaureate: 85%), Biology
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